Privacy Policy
At Baba Express, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our Platform.
1. Information We Collect
We collect the following types of information when you use our services:
- Personal Information: When you register on the Platform, we collect your name, email, phone number, profile picture and other contact details.
- Camera: We mainly use camera (image/video) for profile registration. The user has option to share image/video in the chat by their own will.
- Background Location: We collect background location only from the ‘Drivers’ while they are in-ride, for ‘Customer’ and ride safety and security purpose.
- Location Data: We collect GPS and other location data to facilitate the transport services.
- Payment Information: We collect payment details for processing transactions, including billing information and payment method details.
- Usage Data: We track how you interact with our services to improve functionality and user experience.
- User-Generated Content: If you post reviews, ratings, or other content, we collect this data.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To offer ride-sharing and delivery services, and facilitate payment.
- Improving Services: To analyze data and improve the platform’s features and performance.
- Marketing: To send promotional content, updates, and offers (with your consent).
- Legal Compliance: To comply with applicable laws and regulations.
3. How We Protect Your Information
We take reasonable measures to safeguard your information using encryption, secure servers, and other technologies. However, no system can be 100% secure, and we cannot guarantee absolute protection.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
- Third-Party Service Providers: Such as payment processors, customer service providers, and marketing partners.
- Legal Authorities: If required by law or in response to a legal request, such as a subpoena.
5. Your Rights
You have the right to:
- Access and Update: Request access to your personal information and update it.
- Delete Your Data: Request the deletion of your data, subject to certain legal conditions.
- Withdraw Consent: Opt-out of receiving marketing communications at any time.
6. Cookies
Our Platform uses cookies and similar technologies to enhance your experience. You can manage cookies through your browser settings.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you will be notified accordingly.